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October 13, 2014

5 Social Media Workflows To Keep Your Team On The Ball

Social Media Strategy Posted by
5 Social Media Workflows

When you’ve got a lot going on with your social networks and it’s important to coordinate efforts with your team, it helps to document the social media workflow for each critical process. Whether you’re an enterprise team or a marketing agency with many clients, this will help ensure that everyone knows their social media team role and place in the flow.

Here are sample social media workflows for five critical social media processes.

1Communicating – Posting and …

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    August 23, 2014

    How to Organize Your Social Media Team Roles For Success

    Tips & How To’s Posted by

    Do you want to get your whole team involved in social media so you can be successful? Do you want to work efficiently so you get more results with less effort?

    In this post, we’ll cover how to create clear social media team roles, including ways each role can execute their action items efficiently.

    Whether you’re a marketing agency managing social media for many clients, or a small team managing the social media for a brand, it’s …

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      December 5, 2013

      How To Give Faster, Better Responses On Social Media

      Rignite News & Tips Posted by

      Do you feel like it’s too time consuming to promote your business on social media?

      Here’s the secret.  You don’t have to go it alone on social media.  Even if you are a small business, you can delegate the time intensive efforts to an assistant.  The key is to clearly establish who monitors & who responds. Not everyone on your team knows your business well enough to respond to comments.  And often times, the …

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        March 13, 2013

        How to Manage a Social Media Crisis: How to Spot It & What to Do

        Social Media Strategy Posted by Guest Author
        Managing a Social Media Crisis

        Many companies resist jumping on the social bandwagon for fear of negative reactions being made so public. It’s true that things can and occasionally will go awry. But this will happen whether you are actively managing a social presence or not.
        So the key to social media crisis mitigation is not avoidance. Instead it is pre-crisis planning. <<click to tweet>>

        Knowing how to identify a true social media crises and having an action plan in place will empower your …

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          March 8, 2013

          Social Media Workflow: Crisis Management Response Charts

          Social Media Strategy Posted by

          As you develop your social media policy and strategy, a critical but often-overlooked component is an organized workflow that communicates rules for engagement for the entire team.

          Not having a workflow for engaging in social media conversations can decrease productivity and put your team at risk. Lack of coordination could mean that multiple team members are tripping over each other with similar responses or they are dropping the ball entirely and not being responsive with your …

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